Standardizing the endorsement process in the Customer Operations Department of AMP Marine Products

System updates can render existing business processes obsolete. When AMP Marine Products transitioned from SAP-CRM to Salesforce as its customer relationship management system, its incumbent endorsement process was deemed unusable as the new system no longer supported the process, thereby creating a...

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Bibliographic Details
Main Author: Galera, Marcelle Josephine M.
Format: text
Language:English
Published: Animo Repository 2021
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etdm_manorg/20
https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1011/viewcontent/Galera2.pdf
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Institution: De La Salle University
Language: English