Standardizing the endorsement process in the Customer Operations Department of AMP Marine Products
System updates can render existing business processes obsolete. When AMP Marine Products transitioned from SAP-CRM to Salesforce as its customer relationship management system, its incumbent endorsement process was deemed unusable as the new system no longer supported the process, thereby creating a...
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Format: | text |
Language: | English |
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Animo Repository
2021
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Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/20 https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1011/viewcontent/Galera2.pdf |
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Institution: | De La Salle University |
Language: | English |