An action research on improving the timeliness of resolution of issues raised by the team and stakeholders

• Main Author: Maling, Loure-Daine P.
• Format: text
• Language: English
• Published: Animo Repository 2021
• Subjects: Customer services; Customer relations—Management; Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etdm_manorg/2; https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1026/viewcontent/Maling2.pdf
• Institution: De La Salle University

This action research focused on improving the timeliness of resolution of issues raised by the team and stakeholders. The team members have to perform their day-to-day tasks, administrative activities, implement projects while managing multiple stakeholders. As a shared service provider, we provide...