Improving the timeliness of resolving client queries in XYZ Company

This action research addressed the delay in resolving client cases handled by the Ownership Team. The timeliness issue was identified through brainstorming with collaborators and analysis of the quantitative data of our performance in the Content to Client (C2C) process. One of the manifestations of...

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Bibliographic Details
Main Author: Arboleda, Jian Carla Banayad
Format: text
Language:English
Published: Animo Repository 2022
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etdm_manorg/143
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Institution: De La Salle University
Language: English