Improving the timeliness of resolving client queries in XYZ Company
This action research addressed the delay in resolving client cases handled by the Ownership Team. The timeliness issue was identified through brainstorming with collaborators and analysis of the quantitative data of our performance in the Content to Client (C2C) process. One of the manifestations of...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2022
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/143 |
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| Institution: | De La Salle University |
| Language: | English |