Addressing the non-meeting of the productivity target of collectors in Optum 360
In this action research, we focused on addressing the limited knowledge and technical skills, which resulted in the issue of non-meeting of the productivity target of the collectors in Optum 360. Competency plays a big part in using knowledge and technical skills in performing tasks. In Business Pro...
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Main Author: | Cajayon, Khadija S. |
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Format: | text |
Language: | English |
Published: |
Animo Repository
2021
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Subjects: | |
Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/90 https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1081/viewcontent/cajayon_Redacted.pdf |
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Institution: | De La Salle University |
Language: | English |
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