Standardization and harmonization of operating procedures and KPIs in the Assessment Division of Bureau of Customs (MICP): An action research to boost efficiency and Diminish Discretion
This Integrated Action Research addressed several identified inconsistencies in the execution of the customs clearance procedures resulting from employee discretion at the Assessment Division of Bureau of Customs – Manila International Container Port (BOC-MICP). This IAR simultaneously addressed the...
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Format: | text |
Language: | English |
Published: |
Animo Repository
2021
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Subjects: | |
Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/77 |
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Institution: | De La Salle University |
Language: | English |
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