An integrative action research (IAR) on chatbots in customer service: Enhancing the client response capability of Investment Company A
This integrative action research concentrated on enhancing the client response capability of a Philippine-based investment company. The slow response problem on its Facebook Page was caused by the following factors: client-facing units encountering delays in responding immediately as this needs to b...
Saved in:
| Main Author: | |
|---|---|
| Format: | text |
| Published: |
Animo Repository
2023
|
| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/161 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | De La Salle University |
Be the first to leave a comment!