An integrative action research (IAR) on chatbots in customer service: Enhancing the client response capability of Investment Company A
This integrative action research concentrated on enhancing the client response capability of a Philippine-based investment company. The slow response problem on its Facebook Page was caused by the following factors: client-facing units encountering delays in responding immediately as this needs to b...
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| Format: | text |
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Animo Repository
2023
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| Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/161 |
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| Institution: | De La Salle University |