Improving the precision and efficiency of the revenue contracts review by integrating a structured template and streamlined issue management

• المؤلف الرئيسي: Masalunga, Reina Lyn
• التنسيق: text
• اللغة: English
• منشور في: Animo Repository 2023
• الموضوعات: Issues management; Business Administration, Management, and Operations
• الوصول للمادة أونلاين: https://animorepository.dlsu.edu.ph/etdm_manorg/190; https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1213/viewcontent/Improving_the_precision_and_efficiency_of_the_revenue_contracts_review_by_integrating_a_structured_template_and_streamlined_issue_management.pdf
• المؤسسة: De La Salle University

This action research aims to address the inefficiencies of the Revenue Contracts (RC) Review Process of Genesys’ APAC Revenue Team. Through meaningful collaborations, we identified that our unstructured RC review template and decentralized issue management were the main challenges we should target t...