Improving restaurants’ business performance using Yelp data sets through sentiment analysis
With the ever-present of social media sites and online review sites, access to customer’s sentiments and opinions on a business are within reach of any organization, which proves to be a gold mine of opportunity for them to provide the best customer experience. However, because of how enormous these...
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Main Authors: | Ching, Michelle Renee D., Bulos, Remedios De Dios |
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Format: | text |
Published: |
Animo Repository
2019
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Subjects: | |
Online Access: | https://animorepository.dlsu.edu.ph/faculty_research/1697 https://animorepository.dlsu.edu.ph/context/faculty_research/article/2696/type/native/viewcontent |
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Institution: | De La Salle University |
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