Hospital service quality assessment and analysis: A multi-perspective approach
Hospital service is critical to analyze because several stakeholders are essential to the inputs, processes and outputs of the entire service system. These stakeholders include patients (service recipients), health professionals (direct service providers), and hospital management (indirect service p...
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Animo Repository
2016
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| 在線閱讀: | https://animorepository.dlsu.edu.ph/faculty_research/3424 |
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