Inbound technical support in contact centers of Northern Mindanao, Philippines: Toward a grounded theory

Inbound technical support in contact centers of Northern Mindanao, Philippines: Toward a grounded theory

The contact center industry is a vast and rapidly expanding information technology-enabled services (ITES) industry. Deloitte has identified the Philippines together with India as the top contact center destinations of Asia. IBM Global Services has also singled out the Philippines as one of Asia...

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書目詳細資料
主要作者:	Apag, Meldie A.
格式:	text
出版:	Animo Repository 2017
主題:	Contracting out > Philippines > Mindanao Island Call centers > Philippines > Mindanao Island Grounded theory Business Administration, Management, and Operations Computer Sciences
在線閱讀:	https://animorepository.dlsu.edu.ph/faculty_research/4011
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!
機構:	De La Salle University

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