Measuring education service quality in Singapore primary schools.

This study uses a modified version of the SERVQUAL model to measure education service quality in Singapore primary schools. Singapore takes on a new direction towards fostering a knowledge-based economy to ensure the survival of the resource-impoverished island. The five service dimensions of Tangib...

Full description

Saved in:

Bibliographic Details
Main Author:	Lim, Seok Bin.
Other Authors:	Foo, See Liang
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Social sciences::Education
Online Access:	http://hdl.handle.net/10356/10638
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-10638
record_format	dspace
spelling	sg-ntu-dr.10356-106382023-05-19T06:24:03Z Measuring education service quality in Singapore primary schools. Lim, Seok Bin. Foo, See Liang Nanyang Business School DRNTU::Social sciences::Education This study uses a modified version of the SERVQUAL model to measure education service quality in Singapore primary schools. Singapore takes on a new direction towards fostering a knowledge-based economy to ensure the survival of the resource-impoverished island. The five service dimensions of Tangibles, Empathy, Assurance, Reliability, and Responsiveness, are used in this study to evaluate Academic Excellence, and Essential Character Building. 2008-09-24T07:45:58Z 2008-09-24T07:45:58Z 1999 1999 Final Year Project (FYP) http://hdl.handle.net/10356/10638 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Social sciences::Education
spellingShingle	DRNTU::Social sciences::Education Lim, Seok Bin. Measuring education service quality in Singapore primary schools.
description	This study uses a modified version of the SERVQUAL model to measure education service quality in Singapore primary schools. Singapore takes on a new direction towards fostering a knowledge-based economy to ensure the survival of the resource-impoverished island. The five service dimensions of Tangibles, Empathy, Assurance, Reliability, and Responsiveness, are used in this study to evaluate Academic Excellence, and Essential Character Building.
author2	Foo, See Liang
author_facet	Foo, See Liang Lim, Seok Bin.
format	Final Year Project
author	Lim, Seok Bin.
author_sort	Lim, Seok Bin.
title	Measuring education service quality in Singapore primary schools.
title_short	Measuring education service quality in Singapore primary schools.
title_full	Measuring education service quality in Singapore primary schools.
title_fullStr	Measuring education service quality in Singapore primary schools.
title_full_unstemmed	Measuring education service quality in Singapore primary schools.
title_sort	measuring education service quality in singapore primary schools.
publishDate	2008
url	http://hdl.handle.net/10356/10638
_version_	1770565128805154816

Measuring education service quality in Singapore primary schools.

Similar Items