Significance of personal relationship on life insurance industry.

The strong influence of customer relationships on sales closures has gained much attention in the research arena. This paper attempts to establish whether relationship development and the selected factors play a dominant role in the sales performance of life insurance agents in Singapore.

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Bibliographic Details
Main Authors: Chia, Meng Hwee., Chua, Yian Ping., Tan, Cheau Ling.
Other Authors: Webster, John Frederick
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10720
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Institution: Nanyang Technological University
Description
Summary:The strong influence of customer relationships on sales closures has gained much attention in the research arena. This paper attempts to establish whether relationship development and the selected factors play a dominant role in the sales performance of life insurance agents in Singapore.