Quality assessment and measurement in Singapore
This study explores the viability of assessing and measuring quality level in Singapore companies. Specifically, it analyses the issue of quantifying an overall level of quality performance of Singapore companies. A mathematical model, the ‘quality index’, is formulated based on data provided by Sin...
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Main Authors: | , , |
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Other Authors: | |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/10754 |
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Institution: | Nanyang Technological University |
Summary: | This study explores the viability of assessing and measuring quality level in Singapore companies. Specifically, it analyses the issue of quantifying an overall level of quality performance of Singapore companies. A mathematical model, the ‘quality index’, is formulated based on data provided by Singapore Productivity and Standards Board (PSB). The data used comes from a modified/disguised database associated with the Quality Assessment Exercise (QAE). |
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