Quality assessment and measurement in Singapore

• Main Authors: Chua, Alvin Poey Kiat, Lee, Hsiang Wei, Razali Karyeo
• Other Authors: Lee, Pui Mun
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management::Quality control
• Online Access: http://hdl.handle.net/10356/10754
• Institution: Nanyang Technological University

This study explores the viability of assessing and measuring quality level in Singapore companies. Specifically, it analyses the issue of quantifying an overall level of quality performance of Singapore companies. A mathematical model, the ‘quality index’, is formulated based on data provided by Sin...