An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.

Job satisfaction, as a strategic issue in human resource management, has recently emerged as a key thrust for controlling employee turnover rate and maintaining or improving profitability of a typical organization through enhanced employee performance. Job satisfaction of the rank-and-file employees...

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Bibliographic Details
Main Authors:	Chew, Mun Wai., Low, Aileen., Yeo, Kia Kia.
Other Authors:	Nanyang Business School
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Management::Personnel management
Online Access:	http://hdl.handle.net/10356/10878
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

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spelling	sg-ntu-dr.10356-108782023-05-19T07:23:08Z An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry. Chew, Mun Wai. Low, Aileen. Yeo, Kia Kia. Nanyang Business School DRNTU::Business::Management::Personnel management Job satisfaction, as a strategic issue in human resource management, has recently emerged as a key thrust for controlling employee turnover rate and maintaining or improving profitability of a typical organization through enhanced employee performance. Job satisfaction of the rank-and-file employees of the hotel industry is of great concern. Drawing on past research, a proposal framework is constructed which links the different facets of job satisfaction of hotel rank-and-file staff to their overall feelings towards their job. 2008-09-24T07:48:34Z 2008-09-24T07:48:34Z 1998 1998 Final Year Project (FYP) http://hdl.handle.net/10356/10878 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Management::Personnel management
spellingShingle	DRNTU::Business::Management::Personnel management Chew, Mun Wai. Low, Aileen. Yeo, Kia Kia. An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
description	Job satisfaction, as a strategic issue in human resource management, has recently emerged as a key thrust for controlling employee turnover rate and maintaining or improving profitability of a typical organization through enhanced employee performance. Job satisfaction of the rank-and-file employees of the hotel industry is of great concern. Drawing on past research, a proposal framework is constructed which links the different facets of job satisfaction of hotel rank-and-file staff to their overall feelings towards their job.
author2	Nanyang Business School
author_facet	Nanyang Business School Chew, Mun Wai. Low, Aileen. Yeo, Kia Kia.
format	Final Year Project
author	Chew, Mun Wai. Low, Aileen. Yeo, Kia Kia.
author_sort	Chew, Mun Wai.
title	An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
title_short	An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
title_full	An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
title_fullStr	An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
title_full_unstemmed	An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
title_sort	importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.
publishDate	2008
url	http://hdl.handle.net/10356/10878
_version_	1772826932591722496

An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.

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