POSBank - DBS bank merger and its impact on POSBank customers
The purpose of this research study is to identify POSBank customers’ fears and concerns of the POSBank – DBS Bank merger, determine customers’ reactions to the merger and identify the factors that affect customers’ decision to continue banking relationship with POSBank. The dependent variable for th...
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Main Authors: | Chong, Shu Yee., Lim, Chen Chen., Tan, Yi Ling. |
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Other Authors: | Yeo, Victor Chuan Seng |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/10970 |
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Institution: | Nanyang Technological University |
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