Feasibility of an external call center in Singapore.

The success of call centers overseas has motivated us to research on the feasibility of external call centers in Singapore. We have done a thorough research in three main aspects: techonological, economic, and behavioural to come up with our conclusion.

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Bibliographic Details
Main Authors: Tan, Esther Siok Yee., Teo, Theresa Teng Teng., Yim, Shin May.
Other Authors: Gilbert, Arthur Lee
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11080
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Institution: Nanyang Technological University

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