User satisfaction of the Nanyang Technological University Library

• Main Authors: Cheong, Shermeen Woon Teng, Neo, Coreen Jin Yee, Tan, Samuel Keng Wee
• Other Authors: Wu, Yuan
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Library and information science::Libraries::Academic libraries
• Online Access: http://hdl.handle.net/10356/11087
• Institution: Nanyang Technological University

This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfie...