Training the sales force in the hotel industry : Singapore, a case in point.

• Main Authors: Ng, Chwee Fun., Soon, Fong Hee., Teo, Kay Leng.
• Other Authors: Zafar Uddin Ahmed
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management::Personnel management
• Online Access: http://hdl.handle.net/10356/11125
• Institution: Nanyang Technological University

This study aims to examine the difference of the perceived level of importance of various sales training variables between international chain hotels and local hotels. In addition, this paper also attempts to find out the extent of assistance provided by external organizations such as the Singapore...