Analysis of the service quality of SLRT from the commuters' perspective.
The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/11413 |
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| Institution: | Nanyang Technological University |
| Summary: | The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers. |
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