Analysis of the service quality of SLRT from the commuters' perspective.

The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers.

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Bibliographic Details
Main Authors:	See Toh, Khan Horng., Teo, Kai Hiong., Cheng, Boon Khee.
Other Authors:	Goh, Chye Tee
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Public relations
Online Access:	http://hdl.handle.net/10356/11413
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-11413
record_format	dspace
spelling	sg-ntu-dr.10356-114132023-05-19T07:23:13Z Analysis of the service quality of SLRT from the commuters' perspective. See Toh, Khan Horng. Teo, Kai Hiong. Cheng, Boon Khee. Goh, Chye Tee Nanyang Business School DRNTU::Business::Public relations The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers. 2008-09-24T07:54:41Z 2008-09-24T07:54:41Z 2001 2001 Final Year Project (FYP) http://hdl.handle.net/10356/11413 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Public relations
spellingShingle	DRNTU::Business::Public relations See Toh, Khan Horng. Teo, Kai Hiong. Cheng, Boon Khee. Analysis of the service quality of SLRT from the commuters' perspective.
description	The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers.
author2	Goh, Chye Tee
author_facet	Goh, Chye Tee See Toh, Khan Horng. Teo, Kai Hiong. Cheng, Boon Khee.
format	Final Year Project
author	See Toh, Khan Horng. Teo, Kai Hiong. Cheng, Boon Khee.
author_sort	See Toh, Khan Horng.
title	Analysis of the service quality of SLRT from the commuters' perspective.
title_short	Analysis of the service quality of SLRT from the commuters' perspective.
title_full	Analysis of the service quality of SLRT from the commuters' perspective.
title_fullStr	Analysis of the service quality of SLRT from the commuters' perspective.
title_full_unstemmed	Analysis of the service quality of SLRT from the commuters' perspective.
title_sort	analysis of the service quality of slrt from the commuters' perspective.
publishDate	2008
url	http://hdl.handle.net/10356/11413
_version_	1772828844659572736

Analysis of the service quality of SLRT from the commuters' perspective.

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