Investigation into the dimensions that influence undergraduates in the selection of an Internet bank.

An investigation into the dimensions that influence the selection of an Internet bank of undergraduates. The seven dimensions investigated are ‘assurance’, ‘accessibility’, ‘responsiveness’, ‘communication’, ‘user-friendliness’, ‘pricing’ and ‘appearance’.

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Bibliographic Details
Main Authors: Lim, Ee Ling., Fong, Lisa., Hoon, Tian Loong.
Other Authors: Gerrard, Philip
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11647
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Institution: Nanyang Technological University
Description
Summary:An investigation into the dimensions that influence the selection of an Internet bank of undergraduates. The seven dimensions investigated are ‘assurance’, ‘accessibility’, ‘responsiveness’, ‘communication’, ‘user-friendliness’, ‘pricing’ and ‘appearance’.