Expectations and perceptions of Starhub's mobile services.

A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.

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Bibliographic Details
Main Authors:	Foo, Amanda Chin Yin., Ong, Yun Yun., Teo, Wee Wee.
Other Authors:	Xia, Yang
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Industries and labor
Online Access:	http://hdl.handle.net/10356/11672
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-11672
record_format	dspace
spelling	sg-ntu-dr.10356-116722023-05-19T07:23:12Z Expectations and perceptions of Starhub's mobile services. Foo, Amanda Chin Yin. Ong, Yun Yun. Teo, Wee Wee. Xia, Yang Nanyang Business School DRNTU::Business::Industries and labor DRNTU::Business::Industries and labor A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements. 2008-09-24T07:57:41Z 2008-09-24T07:57:41Z 2001 2001 Final Year Project (FYP) http://hdl.handle.net/10356/11672 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Industries and labor DRNTU::Business::Industries and labor
spellingShingle	DRNTU::Business::Industries and labor DRNTU::Business::Industries and labor Foo, Amanda Chin Yin. Ong, Yun Yun. Teo, Wee Wee. Expectations and perceptions of Starhub's mobile services.
description	A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.
author2	Xia, Yang
author_facet	Xia, Yang Foo, Amanda Chin Yin. Ong, Yun Yun. Teo, Wee Wee.
format	Final Year Project
author	Foo, Amanda Chin Yin. Ong, Yun Yun. Teo, Wee Wee.
author_sort	Foo, Amanda Chin Yin.
title	Expectations and perceptions of Starhub's mobile services.
title_short	Expectations and perceptions of Starhub's mobile services.
title_full	Expectations and perceptions of Starhub's mobile services.
title_fullStr	Expectations and perceptions of Starhub's mobile services.
title_full_unstemmed	Expectations and perceptions of Starhub's mobile services.
title_sort	expectations and perceptions of starhub's mobile services.
publishDate	2008
url	http://hdl.handle.net/10356/11672
_version_	1772826971821047808

Expectations and perceptions of Starhub's mobile services.

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