Comparative study on mobile phone service providers in Singapore.

This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model.

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Bibliographic Details
Main Authors: Chew, Chia Wen., Ler, Li Kye., Toh, Li Lu.
Other Authors: Goh, Chye Tee
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8545
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Institution: Nanyang Technological University