Comparative study on mobile phone service providers in Singapore.
This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model.
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Main Authors: | Chew, Chia Wen., Ler, Li Kye., Toh, Li Lu. |
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Other Authors: | Goh, Chye Tee |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/8545 |
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Institution: | Nanyang Technological University |
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