Comparative study on mobile phone service providers in Singapore.
This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/8545 |
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| Institution: | Nanyang Technological University |
| Summary: | This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model. |
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