Critical success factors of business process outsourcing : logistical services.

This project explores the critical success factors in BPO and the measure of success of such projects that companies undertake.

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Bibliographic Details
Main Authors: Chan, Pui Ying., Tay, Bee Lian., Wee, Tian Lu.
Other Authors: Lee, Kenny Kwai Fong
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11682
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Institution: Nanyang Technological University