Critical success factors in business transformation outsourcing.
Identify critical success factors for business transformation outsourcing (BTO) from the perspective of the client in an outsourcing arrangement, by empirically testing using a survey methodology. Specific recommendations will also be given after discussing the results in detail.
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/7249 |
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| Institution: | Nanyang Technological University |