Critical success factors in business transformation outsourcing.

Identify critical success factors for business transformation outsourcing (BTO) from the perspective of the client in an outsourcing arrangement, by empirically testing using a survey methodology. Specific recommendations will also be given after discussing the results in detail.

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Bibliographic Details
Main Author: Lammoth, Fabien.
Other Authors: Lecher, Christoph
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/7249
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Institution: Nanyang Technological University
Description
Summary:Identify critical success factors for business transformation outsourcing (BTO) from the perspective of the client in an outsourcing arrangement, by empirically testing using a survey methodology. Specific recommendations will also be given after discussing the results in detail.