Understand reverse logistics in cross-border e-commerce based on a case study of tmall global

• المؤلف الرئيسي: Zhao, Menghan
• مؤلفون آخرون: Teo Chee Chong
• التنسيق: Final Year Project
• اللغة: English
• منشور في: Nanyang Technological University 2020
• الموضوعات: Engineering::Maritime studies::Maritime management and business
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/138470

Cross-border e-commerce (CBEC) is a fast-growing sub-field in e-commerce. Compared with domestic e-commerce, it’s characterized by long shipping distances, long delivery time, customs clearance and import duties. Due to logistical complexity, customer returns in cross-border e- commerce has long sin...