Using design thinking to promote displays of cognitive empathy in undergraduates
We conducted a quasi-experimental study within two sections of an undergraduate business course. 62 undergraduates completed an optional course activity based on social psychological principles during the fourth week of the semester. Students in the Design Thinking condition received text and videos...
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sg-ntu-dr.10356-1443162023-05-19T07:31:17Z Using design thinking to promote displays of cognitive empathy in undergraduates Hartman, Kevin Rajaram, Kumaran Nanyang Business School SHRE Annual Research Conference 2017 Business::General::Education Social-Psychological Interventions Empathy We conducted a quasi-experimental study within two sections of an undergraduate business course. 62 undergraduates completed an optional course activity based on social psychological principles during the fourth week of the semester. Students in the Design Thinking condition received text and videos highlighting the design thinking process and the importance of empathy. Students in the Management condition received materials highlighting the main concepts of the course. Students in both conditions were then asked to write a letter advising a prospective university student how to deal with a management issue. Three weeks later, students submitted an individual assignment that addressed unethical behaviour by one of two corporations. Students in the Design Thinking condition were three times more likely to display signs of cognitive empathy in their plans than students in the Management condition. Students in the Design Thinking condition also showed a more of a balance when selecting between the two corporations. Ministry of Education (MOE) Published version The principal investigator and co-author, Dr. Rajaram would like to acknowledge that this Tertiary Education Research Fund (TRF) project is funded by Ministry of Education, Singapore. 2020-10-28T03:45:58Z 2020-10-28T03:45:58Z 2017 Conference Paper Hartman, K. & Rajaram, K. (2017). Using design thinking to promote displays of cognitive empathy in undergraduates. SHRE Annual Research Conference 2017. https://hdl.handle.net/10356/144316 en MOE2016-2-TR05 © 2017 The Author. All rights reserved. application/pdf |
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Business::General::Education Social-Psychological Interventions Empathy Hartman, Kevin Rajaram, Kumaran Using design thinking to promote displays of cognitive empathy in undergraduates |
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We conducted a quasi-experimental study within two sections of an undergraduate business course. 62 undergraduates completed an optional course activity based on social psychological principles during the fourth week of the semester. Students in the Design Thinking condition received text and videos highlighting the design thinking process and the importance of empathy. Students in the Management condition received materials highlighting the main concepts of the course. Students in both conditions were then asked to write a letter advising a prospective university student how to deal with a management issue.
Three weeks later, students submitted an individual assignment that addressed unethical behaviour by one of two corporations. Students in the Design Thinking condition were three times more likely to display signs of cognitive empathy in their plans than students in the Management condition. Students in the Design Thinking condition also showed a more of a balance when selecting between the two corporations. |
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Nanyang Business School |
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Nanyang Business School Hartman, Kevin Rajaram, Kumaran |
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Conference or Workshop Item |
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Hartman, Kevin Rajaram, Kumaran |
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Hartman, Kevin |
title |
Using design thinking to promote displays of cognitive empathy in undergraduates |
title_short |
Using design thinking to promote displays of cognitive empathy in undergraduates |
title_full |
Using design thinking to promote displays of cognitive empathy in undergraduates |
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Using design thinking to promote displays of cognitive empathy in undergraduates |
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Using design thinking to promote displays of cognitive empathy in undergraduates |
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using design thinking to promote displays of cognitive empathy in undergraduates |
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2020 |
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https://hdl.handle.net/10356/144316 |
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