The impact of platform protection insurance on buyers and sellers in the sharing economy : a natural experiment

The sharing economy has radically reshaped marketing thought and practice, and research has yet to examine whether and how platform-level buyer protection insurance (PPI) affects buyers and sellers in this economy. The authors exploit a natural experiment involving an unexpected system glitch during...

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Bibliographic Details
Main Authors: Luo, Xueming, Tong, Siliang, Lin, Zhijie, Zhang, Cheng
Other Authors: Nanyang Business School
Format: Article
Language:English
Published: 2021
Subjects:
Online Access:https://hdl.handle.net/10356/148794
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Institution: Nanyang Technological University
Language: English