The impact of platform protection insurance on buyers and sellers in the sharing economy : a natural experiment
The sharing economy has radically reshaped marketing thought and practice, and research has yet to examine whether and how platform-level buyer protection insurance (PPI) affects buyers and sellers in this economy. The authors exploit a natural experiment involving an unexpected system glitch during...
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Main Authors: | Luo, Xueming, Tong, Siliang, Lin, Zhijie, Zhang, Cheng |
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Other Authors: | Nanyang Business School |
Format: | Article |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/148794 |
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Institution: | Nanyang Technological University |
Language: | English |
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