An application of DINESERV at restaurants in Changi Airport Terminal 3.

• المؤلفون الرئيسيون: Chan, Rina Hui Bin., Soh, Kenji Kai Jie., Tang, Theresa Xue Fang.
• مؤلفون آخرون: Leong Choon Chiang
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2009
• الموضوعات: DRNTU::Business::Management::Quality control
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/15042
• المؤسسة: Nanyang Technological University

Changi Airport Terminal 3 intends to position itself as a shopping destination for non-travelling locals with significant space dedicated to retail and food and beverage outlets. However, retailers have been facing lacklustre business since its inception. To aid in finding out its cause, this study...