An application of DINESERV at restaurants in Changi Airport Terminal 3.

Changi Airport Terminal 3 intends to position itself as a shopping destination for non-travelling locals with significant space dedicated to retail and food and beverage outlets. However, retailers have been facing lacklustre business since its inception. To aid in finding out its cause, this study...

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Bibliographic Details
Main Authors: Chan, Rina Hui Bin., Soh, Kenji Kai Jie., Tang, Theresa Xue Fang.
Other Authors: Leong Choon Chiang
Format: Final Year Project
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/15042
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Institution: Nanyang Technological University
Language: English

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