Customers' perceptions on internet banking services in Singapore.

Customers' perceptions on internet banking services in Singapore.

With the advent and popularity of the Internet, and customers wanting greater control of their finances, many traditional banks have started to offer Internet services in addition to branch locations. Our motivation is to find out what customers want from Internet banking. Therefore, this final year...

Full description

Saved in:
Bibliographic Details
Main Authors: Chung, Xin Ni., Lee, Mei Li., Ng, Swee Moi.
Other Authors: Yao Shuntian
Format: Final Year Project
Language:English
Published: 2009
Subjects:
DRNTU::Business::Finance::Electronic banking
Online Access:http://hdl.handle.net/10356/15200
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University
Language: English
id sg-ntu-dr.10356-15200
record_format dspace
spelling sg-ntu-dr.10356-152002019-12-10T13:51:23Z Customers' perceptions on internet banking services in Singapore. Chung, Xin Ni. Lee, Mei Li. Ng, Swee Moi. Yao Shuntian School of Humanities and Social Sciences DRNTU::Business::Finance::Electronic banking With the advent and popularity of the Internet, and customers wanting greater control of their finances, many traditional banks have started to offer Internet services in addition to branch locations. Our motivation is to find out what customers want from Internet banking. Therefore, this final year project aims to determine customers’ perceptions on Internet banking services in Singapore. A survey was conducted and Statistical Package for the Social Sciences (SPSS) software was used to analyse the data collected. Based on our results, we presented key findings and recommendations for enhancing the adoption of Internet banking. Bachelor of Arts 2009-04-13T03:47:48Z 2009-04-13T03:47:48Z 2009 2009 Final Year Project (FYP) http://hdl.handle.net/10356/15200 en 64 p. application/pdf
institution Nanyang Technological University
building NTU Library
country Singapore
collection DR-NTU
language English
topic DRNTU::Business::Finance::Electronic banking
spellingShingle DRNTU::Business::Finance::Electronic banking
Chung, Xin Ni.
Lee, Mei Li.
Ng, Swee Moi.
Customers' perceptions on internet banking services in Singapore.
description With the advent and popularity of the Internet, and customers wanting greater control of their finances, many traditional banks have started to offer Internet services in addition to branch locations. Our motivation is to find out what customers want from Internet banking. Therefore, this final year project aims to determine customers’ perceptions on Internet banking services in Singapore. A survey was conducted and Statistical Package for the Social Sciences (SPSS) software was used to analyse the data collected. Based on our results, we presented key findings and recommendations for enhancing the adoption of Internet banking.
author2 Yao Shuntian
author_facet Yao Shuntian
Chung, Xin Ni.
Lee, Mei Li.
Ng, Swee Moi.
format Final Year Project
author Chung, Xin Ni.
Lee, Mei Li.
Ng, Swee Moi.
author_sort Chung, Xin Ni.
title Customers' perceptions on internet banking services in Singapore.
title_short Customers' perceptions on internet banking services in Singapore.
title_full Customers' perceptions on internet banking services in Singapore.
title_fullStr Customers' perceptions on internet banking services in Singapore.
title_full_unstemmed Customers' perceptions on internet banking services in Singapore.
title_sort customers' perceptions on internet banking services in singapore.
publishDate 2009
url http://hdl.handle.net/10356/15200
_version_ 1681049495251451904

Similar Items