Customers' perceptions on internet banking services in Singapore.

• Main Authors: Chung, Xin Ni., Lee, Mei Li., Ng, Swee Moi.
• Other Authors: Yao Shuntian
• Format: Final Year Project
• Language: English
• Published: 2009
• Subjects: DRNTU::Business::Finance::Electronic banking
• Online Access: http://hdl.handle.net/10356/15200
• Institution: Nanyang Technological University

With the advent and popularity of the Internet, and customers wanting greater control of their finances, many traditional banks have started to offer Internet services in addition to branch locations. Our motivation is to find out what customers want from Internet banking. Therefore, this final year...