Service quality : a case study on Jack's Place

• المؤلفون الرئيسيون: Neo, Kai Xiang, Tee, Mei Shan, Wong, Joon Wye
• مؤلفون آخرون: Gerard Dionicio Gonzales
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2009
• الموضوعات: DRNTU::Business::Marketing::Customer services
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/15231

In the pursuit to augment Singapore’s appeal as the gastronomic destination of Asia Pacific, SPRING Singapore launched two other initiatives, the Food and Beverages (F&B) Capability Development Programme (CDP) and the Customer-Centric Initiative (CCI), in 2007, on top of the existing Excellent...