Service quality : a case study on Jack's Place
In the pursuit to augment Singapore’s appeal as the gastronomic destination of Asia Pacific, SPRING Singapore launched two other initiatives, the Food and Beverages (F&B) Capability Development Programme (CDP) and the Customer-Centric Initiative (CCI), in 2007, on top of the existing Excellent...
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Main Authors: | Neo, Kai Xiang, Tee, Mei Shan, Wong, Joon Wye |
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Other Authors: | Gerard Dionicio Gonzales |
Format: | Final Year Project |
Language: | English |
Published: |
2009
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/15231 |
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Institution: | Nanyang Technological University |
Language: | English |
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