The development of empathy in the healthcare setting: a qualitative approach

• Main Authors: Yu, Chou Chuen, Tan, Laurence, Le, Mai Khanh, Tang, Bernard, Liaw, Sok Ying, Tierney, Tanya, Ho, Yun Ying, Lim, Evelyn Beng Eng, Lim, Daphne, Ng, Reuben, Chia, Siew Chin, Low, James Alvin
• Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
• Format: Article
• Language: English
• Published: 2022
• Subjects: Science::Medicine; Empathy; Medical education
• Online Access: https://hdl.handle.net/10356/161359
• Institution: Nanyang Technological University

Background: Healthcare professionals’ empathetic behaviors have been known to lead to higher satisfaction levels and produce better health outcomes for patients. However, empathy could decrease over time especially during training and clinical practice. This study explored factors that contributed t...