Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining

• Main Authors: Huang, Zhilian, Tay, Evonne, Wee, Dillon, Guo, Huiling, Lim, Hannah Yeefen, Chow, Angela
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2022
• Subjects: Science::Medicine; Infectious Disease; Sentiment Analysis
• Online Access: https://hdl.handle.net/10356/162573
• Institution: Nanyang Technological University

Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity...