Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining

Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity...

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Main Authors: Huang, Zhilian, Tay, Evonne, Wee, Dillon, Guo, Huiling, Lim, Hannah Yeefen, Chow, Angela
Other Authors: Nanyang Business School
Format: Article
Language:English
Published: 2022
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Online Access:https://hdl.handle.net/10356/162573
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Institution: Nanyang Technological University
Language: English
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spelling sg-ntu-dr.10356-1625732023-05-19T07:31:19Z Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining Huang, Zhilian Tay, Evonne Wee, Dillon Guo, Huiling Lim, Hannah Yeefen Chow, Angela Nanyang Business School Lee Kong Chian School of Medicine (LKCMedicine) Tan Tock Seng Hospital Science::Medicine Infectious Disease Sentiment Analysis Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity of sentiment analysis studies on the usage of DCT tools. Nanyang Technological University Published version This study was supported by a Nanyang Technological University (NTU) Institute of Science and Technology for Humanity (NISTH) seed grant. 2022-10-31T03:46:49Z 2022-10-31T03:46:49Z 2022 Journal Article Huang, Z., Tay, E., Wee, D., Guo, H., Lim, H. Y. & Chow, A. (2022). Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining. JMIR Formative Research, 6(3), e33314-. https://dx.doi.org/10.2196/33314 2561-326X https://hdl.handle.net/10356/162573 10.2196/33314 35120017 2-s2.0-85126139686 3 6 e33314 en JMIR Formative Research © 2022 Zhilian Huang, Evonne Tay, Dillon Wee, Huiling Guo, Hannah Yee-Fen Lim, Angela Chow. Originally published in JMIR Formative Research (https://formative.jmir.org), 04.03.2022. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Formative Research, is properly cited. The complete bibliographic information, a link to the original publication on https://formative.jmir.org, as well as this copyright and license information must be included. application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
language English
topic Science::Medicine
Infectious Disease
Sentiment Analysis
spellingShingle Science::Medicine
Infectious Disease
Sentiment Analysis
Huang, Zhilian
Tay, Evonne
Wee, Dillon
Guo, Huiling
Lim, Hannah Yeefen
Chow, Angela
Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
description Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity of sentiment analysis studies on the usage of DCT tools.
author2 Nanyang Business School
author_facet Nanyang Business School
Huang, Zhilian
Tay, Evonne
Wee, Dillon
Guo, Huiling
Lim, Hannah Yeefen
Chow, Angela
format Article
author Huang, Zhilian
Tay, Evonne
Wee, Dillon
Guo, Huiling
Lim, Hannah Yeefen
Chow, Angela
author_sort Huang, Zhilian
title Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
title_short Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
title_full Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
title_fullStr Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
title_full_unstemmed Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining
title_sort public perception of the use of digital contact-tracing tools after the covid-19 lockdown: sentiment analysis and opinion mining
publishDate 2022
url https://hdl.handle.net/10356/162573
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