Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining

Public perception of the use of digital contact-tracing tools after the COVID-19 lockdown: sentiment analysis and opinion mining

Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity...

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Bibliographic Details
Main Authors: Huang, Zhilian, Tay, Evonne, Wee, Dillon, Guo, Huiling, Lim, Hannah Yeefen, Chow, Angela
Other Authors: Nanyang Business School
Format: Article
Language:English
Published: 2022
Subjects:
Science::Medicine
Infectious Disease
Sentiment Analysis
Online Access:https://hdl.handle.net/10356/162573
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Institution: Nanyang Technological University
Language: English
Description
Summary:Singapore's national digital contact-tracing (DCT) tool-TraceTogether-attained an above 70% uptake by December 2020 after a slew of measures. Sentiment analysis can help policymakers to assess public sentiments on the implementation of new policy measures in a short time, but there is a paucity of sentiment analysis studies on the usage of DCT tools.

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