Developing a taxonomy of consumer preferences for enhancing B2C e-commerce last-mile delivery: delivered food

The COVID-19 pandemic has increased consumers’ reliance on online food delivery (OFD) platforms, a trend that is expected to continue even after the pandemic. The surge in OFD orders has resulted in OFD platforms facing some difficulty in keeping up with the demand. Furthermore, if more labour regul...

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Bibliographic Details
Main Author: Teo, Ee Lin
Other Authors: Teo Chee Chong
Format: Final Year Project
Language:English
Published: Nanyang Technological University 2022
Subjects:
Online Access:https://hdl.handle.net/10356/163945
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Institution: Nanyang Technological University
Language: English
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