Evaluation of chatbot-delivered interventions for self-management of depression: content analysis

Evaluation of chatbot-delivered interventions for self-management of depression: content analysis

Conversational agents (CAs) or chatbots are increasingly used for depression, anxiety, and wellbeing management. CAs are considered acceptable and helpful. However, little is known about the adequacy of CA responses. This study assessed the structure, content, and user-customization of mental health...

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Main Authors: Martinengo, Laura, Lum, Elaine, Car, Josip
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Article
Language:English
Published: 2023
Subjects:
Science::Medicine
Conversational Agent
Chatbot
Online Access:https://hdl.handle.net/10356/164320
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Institution: Nanyang Technological University
Language: English
id sg-ntu-dr.10356-164320
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spelling sg-ntu-dr.10356-1643202023-03-05T16:51:34Z Evaluation of chatbot-delivered interventions for self-management of depression: content analysis Martinengo, Laura Lum, Elaine Car, Josip Lee Kong Chian School of Medicine (LKCMedicine) Centre for Population Health Sciences Science::Medicine Conversational Agent Chatbot Conversational agents (CAs) or chatbots are increasingly used for depression, anxiety, and wellbeing management. CAs are considered acceptable and helpful. However, little is known about the adequacy of CA responses. This study assessed the structure, content, and user-customization of mental health CA dialogues with users with depression or at risk of suicide. Nanyang Technological University National Research Foundation (NRF) Submitted/Accepted version LM gratefully acknowledges NTU Research Scholarship (LKCMedicine) support for her PhD studentship which enabled this work. JC's post at Imperial College London is supported by the NIHR NW London Applied Research Collaboration. JC is supported by the National Research Foundation, Prime Minister's Office, Singapore, under its Campus for Research Excellence and Technological Enterprise program. 2023-01-16T04:31:18Z 2023-01-16T04:31:18Z 2022 Journal Article Martinengo, L., Lum, E. & Car, J. (2022). Evaluation of chatbot-delivered interventions for self-management of depression: content analysis. Journal of Affective Disorders, 319, 598-607. https://dx.doi.org/10.1016/j.jad.2022.09.028 0165-0327 https://hdl.handle.net/10356/164320 10.1016/j.jad.2022.09.028 36150405 2-s2.0-85139040450 319 598 607 en Journal of Affective Disorders © 2022 Elsevier B.V. All rights reserved. This paper was published in Journal of Affective Disorders and is made available with permission of Elsevier B.V.. application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
language English
topic Science::Medicine
Conversational Agent
Chatbot
spellingShingle Science::Medicine
Conversational Agent
Chatbot
Martinengo, Laura
Lum, Elaine
Car, Josip
Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
description Conversational agents (CAs) or chatbots are increasingly used for depression, anxiety, and wellbeing management. CAs are considered acceptable and helpful. However, little is known about the adequacy of CA responses. This study assessed the structure, content, and user-customization of mental health CA dialogues with users with depression or at risk of suicide.
author2 Lee Kong Chian School of Medicine (LKCMedicine)
author_facet Lee Kong Chian School of Medicine (LKCMedicine)
Martinengo, Laura
Lum, Elaine
Car, Josip
format Article
author Martinengo, Laura
Lum, Elaine
Car, Josip
author_sort Martinengo, Laura
title Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
title_short Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
title_full Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
title_fullStr Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
title_full_unstemmed Evaluation of chatbot-delivered interventions for self-management of depression: content analysis
title_sort evaluation of chatbot-delivered interventions for self-management of depression: content analysis
publishDate 2023
url https://hdl.handle.net/10356/164320
_version_ 1759857323510071296

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