Evaluation of chatbot-delivered interventions for self-management of depression: content analysis

• Main Authors: Martinengo, Laura, Lum, Elaine, Car, Josip
• Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
• Format: Article
• Language: English
• Published: 2023
• Subjects: Science::Medicine; Conversational Agent; Chatbot
• Online Access: https://hdl.handle.net/10356/164320
• Institution: Nanyang Technological University

Conversational agents (CAs) or chatbots are increasingly used for depression, anxiety, and wellbeing management. CAs are considered acceptable and helpful. However, little is known about the adequacy of CA responses. This study assessed the structure, content, and user-customization of mental health...