An investigation on consumers' preferences for parcel deliveries: applying consumer logistics in omni-channel shopping
Purpose: Omni-channel shopping affords consumers a variety of delivery options to receive products based on their preferred times and locations. By considering consumers' contributions (physical, social and attentive efforts) in co-creating delivery services, this study investigates their prefe...
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| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/170160 |
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| Institution: | Nanyang Technological University |
| Language: | English |