Consumer acceptance of autonomous delivery robots for last-mile delivery: technological and health perspectives

• Main Authors: Yuen Kum Fai, Cai, Lanhui, Lim, Yong Guang, Wang, Xueqin
• Other Authors: School of Civil and Environmental Engineering
• Format: Article
• Language: English
• Published: 2023
• Subjects: Engineering::Civil engineering; Autonomous Delivery Robots; Technology Acceptance Model
• Online Access: https://hdl.handle.net/10356/171027
• Institution: Nanyang Technological University

The unprecedented outbreak of the novel coronavirus has led to a great shift toward online retailing and accelerated the need for contactless delivery. This study investigates how technological and health belief factors influence consumer acceptance of autonomous delivery robots (ADRs). Anchored in...